We can help you with tips and advice prior to purchase, information about your consumer rights and assistance in the complaint procedure.
Please be aware that we can only assist you if you have purchased goods or services for your personal use.
Opening hours: 09.00–14.00.
(Monday to Friday)
Our consumer service is closed tuesday between 0900-12.00.
Do you have a question please use our contact form. You will normally receive a reply within five working days.
Please be aware that we can only assist you if you have purchased goods or services for your personal use.
If the response from the trader is not what you were looking for and you want to submit a complaint to the Norwegian Consumer Council, you can use our electronic complaint form. The complaint form is only in Norwegian.