New study: Google manipulates users into constant tracking

27. november, 2018

Today, the Norwegian Consumer Council has filed a complaint against Google. Based on new research Google is accused of using deceptive design and misleading information, which results in users accepting to be constantly tracked

Google tracks users through “Location History” and “Web & App Activity”, which are settings integrated into all Google accounts. For users of mobile phones with Android, such as Samsung and Huawei phones, this tracking is particularly difficult to avoid.

– Google is processing incredibly detailed and extensive personal data without proper legal grounds, and the data has been acquired through manipulation techniques, says Gro Mette Moen, acting head of unit, digital services in the Norwegian Consumer Council.

When we carry our phones, Google is recording where we go, down to which floor we are on and how we are moving. This can be combined with other information about us, such as what we search for, and what websites we visit. Such information can in turn be used for things such as targeted advertising meant to affect us when we are receptive or vulnerable.

– Based on our findings in the report “Every step you take”, we and seven European consumer organizations have filed formal complaints to relevant authorities, arguing that this is in breach of European data protection legislation, says Gro Mette Moen.

Ways that Google tricks users into sharing location

Android users are pushed through a variety of techniques: