Tinder bends for consumer pressure
After a complaint from the Norwegian Consumer Council and discussions with the Norwegian Consumer Ombudsman, the leading global online dating service Tinder announce comprehensive changes to their terms.
The Consumer Council and friends read app terms for 32 hours
To demonstrate what reading the terms and conditions actually entails, the Norwegian Consumer Council and number of guests read out all the app terms and conditions on a “standars” phone – word by word.
250,000 words of app terms and conditions
The average consumer could easily find themselves having to read more than 250,000 words of app terms and conditions. For most people this is an impossible task, and consumers are effectively giving mobile apps free rein to do almost whatever they want.
Runkeeper must do more to earn users’ trust
Runkeeper announced that they are removing the bug that “inadvertently caused the app to send location data to the third-party service”. It's a start, but far from good enough.
Appfail Report – Threats to Consumers in Mobile Apps
The Norwegian Consumer Council analysed the terms of 20 mobile apps. The purpose is to uncover potential threats to consumer protection hidden in the end-user terms and privacy policies of apps.
Runkeeper tracks users when the app is not in use
Runkeeper tracks users and transmits personal data to a third party even when the app or handset is not in use. The Norwegian Consumer Council is lodging a complaint with the Data Protection Authority over breaches of data protection laws.
Norwegian Consumer Council files complaint against Tinder for breaching European law
The dating app Tinder’s terms and conditions are in breach of Norwegian and European law according to the Norwegian Consumer Council. The unbalanced and unfair terms give Tinder a life-long licence to use user-generated content, such as pictures, now and in the future for what-ever purpose they see fit.
Health and fitness apps violate users privacy
Health and fitness apps share user data with partners and advertisers; can store data after the account is deleted and track you when not in use, according to research by the Norwegian Consumer Council.
Happn shares user data in violation of its own terms
The dating app Happn does not fulfil its promises to keep user data to itself. A review by the Norwegian Consumer Council shows that there are clear discrepancies between the apps terms and what actually happens when consumers use the app.