The Norwegian Consumer Council (NCC) has found that out of the seven leading digital video game platforms, only Origin and Steam had adequate systems in place for refunding purchased video games. Out of the seven platforms, Nintendo in particular violates consumer rights by not offering any way to cancel a pre-ordered game.
The Norwegian Consumer Council exposed serious security flaws in children’s smartwatches. Months later, after the companies attempted to fix the problems, the flaws are still as bad, and in one case even worse.
The Norwegian Consumer Council has uncovered serious security and privacy flaws in smartwatches for children. Strangers can easily seize control of the watches and use them to track and eavesdrop on children.
The demands for security in internet-connected products are too weak. Today the Norwegian Consumer Council (NCC) arranged a seminar in the European Parliament, to discuss how to maintain and improve consumer protection.
Here we present 10 contractual, privacy and security demands that the tech and communication industry should respect going forward.
The German telecom regulator has banned the Internet connected toy Cayla. It is, however, regrettable that EU laws are insufficient when it comes to digital privacy and security issues.
The internet-connected toys My Friend Cayla and i-Que fail miserably when it comes to safeguarding basic consumer rights, security, and privacy.
Several fitness wristbands violate Norwegian and European consumer- and privacy legislation. The Norwegian Consumer Council are submitting a formal complaint against four companies to the Norwegian Data Protection Authoritiy and the Consumer Ombudsman.
Here are our demands for activity trackers regarding consumer protection and privacy.